General Legal Terms and conditions

1. Ownership of the Website

RENTALIA HOLIDAYS S.L. (hereinafter, "RENTALIA") located in Madrid, C/ Gran Vía 31, 9-10 and with Tax Number (NIF) B- 83467613, recorded in the Commercial Registry in Madrid, Volume 18.424, book 0, sheet 200, section 8, page M-319796, 1st entry, and registered as the owner of the website www.rentalia.com (hereinafter, "the Website") and which offers this service to the Internet users, with the aim of informing, advertising and providing information on holiday rental accommodations both in Spain and abroad, as well as a variety of information related to tourism. It also permits the offering of specific services related to tourism through their Website.

The User is the person who browses or uses the Website (hereinafter, "the User/s") and this action implies the acceptance of all the conditions found in this Legal Notice. The offering of the Website service implies a length of time which is limited to the moment in which the User is connected to the Website or to any of the services offered by the latter. Therefore, the User must read the current Legal Notice carefully on each of the occasions on which they use the Website, given that this and its conditions of use found in the current Legal Notice may undergo modifications.

Several of the Website services which are accessible to RENTALIA Users may be subject to specific conditions, regulations and instructions that consequently substitute, complete and/or modify the current Legal Notice and that must be accepted by the User before starting the use of the corresponding service.

2. Subject matter of the Legal Notice

The current Legal Notice governs the conditions, access and the use of the Website, its contents and services, either with payment or free, and which are placed at the disposal of the Users; this includes both the customers and Owners of the accommodations and services that make up the Website. Therefore, this Legal Notice will be applied both to the promotional activity and the supply of information carried out through the Website, as well as the offering of the services found in the Website, in such a way that these will preside at all times both over the mere browsing on the Website, and the offering of services within the framework of the Website. These activities however will also be subject to this Legal Notice, along with the Conditions of Service ~[http://www.rentalia.com/owner/conditions.php~] found in the Website, and the specific conditions, if these were to exist.

3. Acceptance of the Conditions of the Legal Notice.

a. The User.

The mere access and/or use of the Website by the User constitute the full agreement, and without any limitations, with the Conditions of the Legal Notice as found in the version published from the moment in which the User accesses these. These conditions will be understood as accepted by only visiting the Website and at all times if the services offered in the Website are used.

The User declares that they are of legal age and have the legal capacity to assume the obligations of the conditions of the Legal Notice herein.

b. General Standards of Use.

The User is obliged to use the Website diligently and correctly, especially when they publish Contents in the different forms which are accessible, and must in those cases communicate respectfully with other Users of the Website. Furthermore, they must refrain from adding Contents, especially opinions, videos or images, or publish comments or actions which:

• are defamatory, inaccurate, unfair, obscene, irrelevant, offensive, tacit or expressly sexual, threatening, harassing, racist, sexist or illegal, violate third party rights (for example, Intellectual Property Rights; privacy or advertising rights) or those not relating to the service given by the Website;
• send spam, chain letters or unrequested large scale mailings;
• are fake, scam or promote illegal activities or rude conduct, are threatening, obscene, defamatory, slanderous or that or that clearly violate one’s honour, the personal, family or third party privacy;
• supply practical information on illegal activities; involve any commercial activity, advertising or sales, even though there is no financial gain; or
• contain data of a personal nature on third parties which cannot be made public or distributed without the consent of the owner or the bearer of those rights;

The Website permits the issuing and publishing by the User of Contents and especially opinions, whether they are positive or negative, images or videos on the holiday rental accommodations and their surrounding area. The Website does not intervene in the Contents entered by the Users which are uploaded directly and are published under the sole responsibility of the latter, although those which do not comply blatantly and expressly with the previous conditions may be removed. RENTALIA takes no responsibility, or guarantees the veracity and accuracy of the Contents published by the Users in its Website.

The User will answer to RENTALIA or any third party for any damage they may produce as a result of any non-compliance of the previous obligations.

c. Intellectual and industrial property

The collection of data that RENTALIA makes available to the Users (hereinafter, “the Databases”) and all the contents of the Website, which is understood as being the texts, contract forms, images, videos, photographs, brands, graphs, logos, icons, technology, software, links and other audiovisual or sound contents, as well as the graphic design and source codes (hereinafter, 'the Contents'), or any other elements which are susceptible to industrial or commercial use are the intellectual property of RENTALIA or third parties, and none of the rights of use of these can be understood as being assigned to the User beyond that which is considered strictly necessary for the correct use of the Website .

The User declares that they are the owner of the Contents which they publish, or declares that they have the authorization of the author or Owner, and delegate this, free of charge to RENTALIA, for 25 years or, the maximum period permitted by law and at a worldwide level, the rights of reproduction, distribution and public communication of the latter through the web pages, digital newsletters and other similar publications, and expressly authorize the delegating of these Contents by RENTALIA to third party websites and other digital or physical means of communication.

• The reproduction, distribution, public communication and modification of any element owned by RENTALIA are strictly forbidden except with the express authorization of the latter.

The non-authorized use of the Database, Contents or any other element that is part of the Intellectual and industrial property of RENTALIA will result in criminal and/or civil responsibility or any other legally established scenario.

Under no circumstances will RENTALIA be responsible for the violations of the User that affect the rights of third parties and RENTALIA will remain free of any responsibility if a complaint should arise.

d. Database and Contents

The User agrees to use the Database and Contents found in the Website in compliance with the Law and the current Legal Notice.

In accordance with the current legislation, the User must abstain from:

• Reproducing, copying, distributing, making available, publically communicating, transforming or modifying the Contents except under authorized cases by law or with the expressed consent of RENTALIA or of the owner to the rights of use.
• Reproducing or copying, for private use, the Contents that may be considered as Software or Database according to the current legislation on intellectual property, as well as its public distribution or passing them on to third parties when these acts necessary imply the reproduction by the User or the third party.
• Extracting and/or reusing the whole or substantial part of the Contents that make up the Website as well as the database that is made available by to Users of RENTALIA.

e. Cookies

RENTALIA may use cookies when offering the service of the Website. Cookies are fragments of information that are saved in the computer by the User and have the aim of facilitating the surfing of web, customizing the information and analyzing the effectiveness and audience of the Website. If the User does not wish to receive cookies from Rentalia, they can set up their browser so that it asks for your acceptance before storing a new cookie in your computer; however, the disabling of cookies may impede the current performance of the Website.

f. Hyperlinks

The establishing of a hyperlink with Rentalia requires the acceptance and does not imply that there is any relation between the web page that creates this and RENTALIA.

There will be no declaration that Rentalia has authorized this hyperlink, nor will any inaccurate or false declarations be made about Rentalia, their services or the web page; neither will any hyperlinks be made from pages that contain any wrongful Contents and/or those that are immoral or go against the public order.

4. The protection of data of a personal nature policy

With regard to the regulations on the Protection of Data of a Personal Nature, Rentalia informs the User of the existence of a data file of a personal nature that may contain their personal details obtained through the Website and which is used for statistics, the redefining of the services on offer, security for quality control and maintenance and management of the business and judicial relations that links them with RENTALIA, as well as, if applicable, the sending of Newsletters (free subscriptions) and/or commercial or promotional communications.

Hence, the User agrees to having their details used for the reasons stated in the forms included in the Website and, therefore, among others, for the management of their registration in the Website and the control, maintenance and development of the relationship that they have with RENTALIA as a registered User; for the publishing of their Contents (including opinions, images and videos) relating to the Accommodations; for the control and development of the contact tools between Users.

Furthermore, the User may consent to having their personal data used for the sending of commercial and informative communications from RENTALIA (by any means, including email, SMS, etc.) that relate to RENTALIA itself or to the services that the latter offers and that may be of interest to the User.

The User expressly accepts the inclusion of the data collected while the latter browses the Website or that is provided through the filling in of any form, as well those that derive from the commercial relationship, in the aforementioned automated data file of a personal nature.

With regard to the data collected in the manner expressed in the previous section, the User may exercise their rights as recognized in the Organic Law 15/1999, and in particular the right of access, modification or cancelation of data and opposition, as long as it is pertinent. The right referred to in the previous paragraph may be enforced by each User through a Cancellation Request Form. Click here to download the Form. The written and signed request can be sent by post to the following address: Calle Gran Vía 31, 9º -10 28013 Madrid, enclosing a photocopy of the User’s DNI (Identity card or passport).

RENTALIA informs you that for the User to access certain parts of the Contents or services offered in the Website, it may be necessary to previously complete a registration form, or similar document, in which the User is requested to enter data of a personal nature. Therefore, the contents of the current Section must be understood without detriment to any other treatment of data that is used for each service offered particularly by the Website.

RENTALIA adopts the levels of security which are required by the Security Measures Regulations, approved by the Royal Decree 994/1999 of June 6. Nevertheless, the technical security in areas such as the Internet is not impenetrable and there may be leaks through third-party infringement.

5. RENTALIA’s Responsibility

RENTALIA is not an intermediary of the services; it only and exclusively offers the information service as appears in the Website. The Users-travellers can contact the Users-Owners of the accommodations directly through whatever means is offered in the Website. RENTALIA will take no part in this contracting and will not take any responsibility regarding the veracity, quality, price, content or availability of the services which are to be contracted or have been contracted.

RENTALIA solely answers to the damage that the User may experience as a result of the use of the Website when this damage has been produced by any wrongdoing by this company.

The User recognizes and accepts that the use of the Website, as well as the offering of services found in the latter is carried out totally under the User’s own risk and responsibility.

a. Regarding the information

RENTALIA takes no responsibility for the veracity, accuracy, suitability, extent and updating of the information supplied through the Website.

RENTALIA takes no responsibility for the decisions taken from the information supplied in the Website or the damage produced to the User or third-party through actions that have, as their sole purpose, the information obtained in the Website.

b. Types of documents and recommendations.

RENTALIA may make available to the Users examples of contracts and/or documents of a legal nature (http://www.rentalia.com/owner/legal.cfm), advice to carry out a satisfactory rental and avoid fraud (http://www.rentalia.com/travellers/consejos.php) and/or other recommendations of varied content in the Website. RENTALIA offers this information merely as informative and takes no responsibility for the use of this information, or for the use that the Users may make of these documents.

Among other means in which the Users may contact each other (contact between traveller-owner of the accommodation), the Website facilitates the communication via email through their own web domain (rentalia.com). These emails are assigned exclusively to the booking of the holiday rental or the given service, and it is expressly forbidden to use these emails for restricted personal activities in which there may be an expectation of privacy or secrecy in the communications. The use of Rentalia.com email will enable RENTALIA to warn the User of those cases in which the holiday rental or service that is being booked or contracted by this means does not comply with the internal quality control criteria used in the Website system, and therefore RENTALIA may warn the User of a potential risk of irregularities or fraud. Nevertheless, RENTALIA will not intervene nor will it be responsible for the contracting of services between the Users and will not be responsible for the decisions taken from the information supplied by the Website.

c. The quality of the service

The access to the Website does not imply the obligation by RENTALIA to control the absence of viruses, worms or any other damaging computer element. It is the responsibility of the User to have the suitable tools available for the detection and cleaning of damaging computer programs.

RENTALIA takes no responsibility for the damage produced in computer equipment of the Users or third parties during the offering of the Website service.

d. The availability of the Service

The access to the Website requires services and supplies from third parties, including the transport through the telecommunication networks whose reliability, quality, continuity and functioning does not depend on RENTALIA. Therefore, the services provided through the Website may be postponed, cancelled or be inaccessible, prior to or at the same time as the offering of the Website service.

RENTALIA takes no responsibility for the damage of any kind produced in the User which brings about faults or disconnections in the telecommunication networks and that produce the suspension, cancellation or interruption of the Website service during the offering of this or prior to it.

e. Sites linked through the Website

The Website access service includes technical linking devices, directories and even search tools that enable the User to access other pages and Internet Websites that may be of interest (hereinafter, ' Linked Sites') such as, car rental or travel insurance ...etc.

Nevertheless, Rentalia takes no responsibility for the connection or contents of the third-party Linked Sites to which they make reference to in the Website and takes no responsibility for the damage produced from the illegality, quality, lack of updating, unavailability, error or uselessness of the Contents and/or services in the Linked Sites nor any other damage that is not directly chargeable to RENTALIA.

6. User Obligations

As a general rule, the User must comply with the current Legal Notice and the Specific Conditions which must be applied, as well as comply with the special warnings and instructions of use contained in these or in the Website and always act according to the law, with correct conduct and the demands of good faith, applying due diligence to the nature of the service being used, abstaining from using the Website in any way that can impede, damage or deteriorate the normal functioning of the latter, the property or rights of RENTALIA, its suppliers, the rest of the Users or generally any third party.

In particular, and without this implying any restriction of the obligation undertaken by the User on the compliance with the previous section, the User, when using the Website or offering the services, must: (i) Provide truthful personal details and maintain them updated; (ii) Not enter, store or divulge, in or from the Website, any information or materials that may be defamatory, slanderous, obscene, threatening, xenophobic, inciting to violence, to discrimination because of race, sex, ideology, religion or which in any way threatens the morality, public order, fundamental rights, public freedom, honour, privacy or the image of third parties and generally the current legislation; (iii) Not enter, store or distribute through the Website any computer program, data, virus, code, hardware or telecommunications equipment or any other tool or electronic or physical device that may be susceptible to cause damage to the Website, to any of the Services, or to any of the RENTALIA equipment, systems or networks, or to any User, to the RENTALIA suppliers or generally to any third party, or which in any other way is capable of causing any type of alteration or impeding the normal performance of these; (iv) Suitably take care of the "Username" and the " Password" which is given to Users by RENTALIA, as identifying elements and codes for the access to different services offered in the Website, agreeing to not pass on their use nor to give third parties access to these, taking on the responsibility for any damage that may be derived from the incorrect use of these. Furthermore, the User agrees to inform RENTALIA, as quickly as possible of the loss or theft as well as any risk of access to the "Username" and/or "Password" by a third party; (v) Not to carry out any advertising, promotional or commercial exploitation activities through the Website, and not to use the Contents and in particular the information obtained through the Website to send advertising, messages with the aim of direct sale or any other commercial objective, nor to collect or store the personal details of third parties; (vi) Not to use false identities, nor take on the identity of others in the use of the Website or in the use of any of the Website services, including the use of passwords or access codes of third parties or any other form; (vii) Not to destroy, alter, store for personal use, spoil or damage the RENTALIA data, information, programs or digital documents, or those of its suppliers or third parties; (viii) Not to enter, save or distribute through the Website any content which infringes on the intellectual or industrial property rights, third-party business secrets, nor in general any content of which, according to the law, you do not have the rights to pass on to third parties.

7. Communications

In relation to the current General Conditions, and for any communication that is necessary between RENTALIA and the User, the latter must contact RENTALIA by post, writing to RENTALIA, C/ Gran Vía 31, 9º 10, 28013 Madrid, or by telephone (+34) 91 523 31 04 or email: info@rentalia.com.

8. Legislation

The current Legal Notice is governed in each and every part by the Spanish law.